The Care Quality Commission (CQC) have warned the public to use caution when considering using websites selling prescription drugs. The CQC has suspended one website and has told three more to take steps to protect patients.
One firm has had its registration suspended until June after it was found to be issuing prescriptions after taking as little as 17 seconds to review patient questionnaires. Another online pharmacy was found to be prescribing high volumes of opioid based medicines without proper systems in place to confirm patients’ medical or prescribing histories.
Other issues identified by inspectors included insufficient checks on patients’ identity, poor recording of medical histories, inappropriate medicines being prescribed and lack of communication with patients’ GPs.
Professor Steve Field, CQC Chief Inspector of General Practice acknowledges that whilst it is understandable that people want convenient access to advice and medicines on line the same standard of quality and safety that the public expects on a face-to-face basis must be maintained on line.
Ally Taft, Partner from Medical Accident Group said, “The sub-contracting of various services usually provided by the NHS is concerning as it gives rise to a potential for standards to slip, and monitoring is crucial. Prescription errors can have devastating consequences and everything must be done to ensure standards remain high”.
As an experienced clinical negligence firm, we have managed to secure awards of compensation for many clients who have experienced negligent medical treatment, including those arising from prescription errors. If you have suffered from poor treatment, Medical Accident Group can help. We have a team of dedicated clinical negligence solicitors, with over 30 years’ experience, who will guide you through the process of making a claim. If you believe you have a claim, call the team now on 0800 050 1668.