The services in the London Hospital have been rated as inadequate following a review in April and May 2016 of North Middlesex University Hospitals which was undertaken by the Care Quality Commission. The commission also found there were too few competent doctors who were able to assess and treat patients at night.
Other issues included a patient being left sitting on a bedpan for more than an hour and only one commode being available for more than 100 patients. There were also problems regarding the nurse to patient ratios, which were rarely achieved. The ratio should be 1:4 but more recently it had been 1:10 with up to 20 patients being treated in the corridor.
A delay with patients being transferred from trolleys to beds was also highlighted; and the unit which sees, 500 patients a day, logged 22 so-called “serious incidents” in the past year.
Chief Inspector of Hospitals, Sir Mike Richards, said the hospital had “turned a corner” since the inspection. He said: “A new leadership team is in place in the emergency department, there are moves to appoint more senior doctors”.
The trust is now required to improve the care of patients in the emergency department by 26 August 2016 following a warning from the CQC. A full inspection of the trust will take place in September.
Beverley Stanton, Chartered Legal Executive at Medical Accident Group, said “many of us are aware that the NHS is under strain and can sympathise with it. However, the issues raised following this review are clearly not acceptable. I am pleased to see that attempts are being made to improve patient care and I hope to see a great improvement following the next review in September”.
If A&E treatment or inadequate medical care have affected you, Medical Accident Group can help. We have a team of dedicated clinical negligence solicitors, with over 30 years’ experience, who will guide you through the process of making a claim. If you believe you have a claim, call the team now on 0800 050 1668.