New independent body set up to boost patient safety

Continued Failing Standards of Care at Worcestershire Acute NHS Trust

  • August 9, 2017
  • Worcestershire Acute Hospitals NHS Trust, the Trust in charge of Worcestershire Royal, Alexandra Hospital in Redditch and Kidderminster Hospital, has been found to be still “inadequate” 18 months after being put into special measures.

    England’s Chief Inspector of Hospitals Professor Ted Baker said “I remain concerned that the trust has not taken sufficient action to address the requirements of our previous inspections and patients using services continue to experience a poor level of care.”

    An inspection team found there had been “no tangible improvement” six months after it was formally warned to improve.  Areas requiring improvement include:

    • In the Worcester emergency department “time critical medications” were not always administered to patients who had been assessed as needing them on time
    • Staff were not using privacy screens to respect patients’ privacy and dignity in the emergency department corridor area in Worcester and Redditch
    • There were insufficient numbers of consultants in the emergency department at Worcester and Redditch on duty to meet national guidelines
    • In the paediatric ward in Worcester, one-to-one care for patients with mental health needs was not consistently provided by a member of staff with appropriate training
    • The CQC said there was not “effective ownership of the need to establish effective systems to recognise, assess and mitigate risks to patient safety”

    The Trust remains in special measures and has until next month to show improvement.

    Elizabeth-McCumisky, Solicitor, Medical Accident Group

    Elizabeth McCumisky,

    Elizabeth McCumisky, Solicitor from Medical Accident Group said “As a local firm whose roots are firmly based in the Three Counties, we are particularly concerned with the poor standard of care being provided to many patients living in the area.  It is disturbing that the Trust have received multiple warnings regarding poor standards of care, but still the Inspectors are finding no tangible improvement and the service as a whole is rated as inadequate.”

    As an experienced local firm, we have managed to secure an award of compensation for many clients who have experienced negligent medical treatment.   If you have suffered from poor treatment, Medical Accident Group can help. We have a team of dedicated clinical negligence solicitors, with over 30 years’ experience, who will guide you through the process of making a claim. If you believe you have a claim, call the team now on 0800 050 1668.

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